Shipping Rates
NZ wide free delivery for orders over $50.00 incl. GST (except Oversized Items such as Business Machines, Copy Paper, Office Furniture). Delivery is $8.00 including GST for orders under $50 incl. GST.
Please contact us at info@stationerycity.co.nz or call us on 09 443 5550 for oversized items shipping rates and bulk buying shipping rate discount if required.
Delivery
- Where we agree to transport the goods to a specified place, we will deliver, or arrange delivery of, the goods to that place. Except where otherwise agreed, you will pay for all resulting transportation costs.
- If no place of delivery is specified, delivery shall take place at the time when the goods are made available for despatch at our premises.
- We can deliver the goods by installments, and each installment shall be treated as a separate contract.
- Any time stated for delivery is an estimate only. No claim shall be made by you on account of late shipment, or delivery however caused.
- All freight charges shall be at your cost unless otherwise agreed upon and stated.
Returns and Cancelled Orders
- All goods to be returned must have a Goods Return Authority issued by us. The issue of a Goods Return Authority does not guarantee that we will accept the return.
- Where a faulty product is returned and you have requested a Goods Return Authority within 7 working days of despatch, and the returned product has not been used or opened, must be in saleable condition you will be credited in full unless the return is due to an error by us. Freight charges will not be credited under any circumstances.
- Faulty goods will be subject to the normal return procedures for the specific brand being returned.
- Non-faulty products will require a Goods Return Authority, must be in saleable condition and will be subject to a minimum 15% restocking fee. Freight charges will not be credited under any circumstances.
- You will be liable for all delivery and insurance charges incurred in respect of returned goods.
