Welcome to Stationery City

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Shipping Rates

Free delivery on orders over $50.00. For purchased under $50.00 a $6.50 shipping charge is applied.

Please Note: You will need to contact Discount Stationers direct for items such as Business Machines, Copy Paper, Office Furniture, Stamps or oversized goods as they will require a custom quote for shipping and are not part of the above rate.

 

Delivery

  • Where we agree to transport the goods to a specified place, we will deliver, or arrange delivery of, the goods to that place.  Except where otherwise agreed, you will pay for all resulting transportation costs.
  • If no place of delivery is specified, delivery shall take place at the time when the goods are made available for despatch at our premises.
  • We can deliver the goods by instalments, and each instalment shall be treated as a separate contract.
  • Any time stated for delivery is an estimate only. No claim shall be made by you on account of late shipment, or delivery however caused.
  • All freight charges shall be at your cost unless otherwise agreed and stated.


Returns and Cancelled orders

  • All goods to be returned must have a Goods Return Authority issued by us. The issue of a Goods Return Authority does not guarantee that we will accept the return.
  • Where a faulty product is returned and you have requested a Goods Return Authority within 7 working days of despatch, and the returned product has not been used or opened, must be in saleable condition you will be credited in full unless the return is due to an error by us. Freight charges will not be credited under any circumstances.
  • Faulty goods will be subject to the normal return procedures for the specific brand being returned.
  • Non-faulty product will require a Goods Return Authority, must be in saleable condition, and will be subject to a minimum 15% restocking fee.   Freight charges will not be credited under any circumstances.
  • You will be liable for all delivery and insurance charges incurred in respect of returned goods.
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